Olivia Nguyen
Administrative Assistant
[email protected] · (555) 019-2047 · Denver, CO
Summary
Administrative assistant with six years supporting directors and teams of up to 25 in commercial real estate and insurance. Manage complex calendars, travel and expense reports, and keep supplies and vendors running. Advanced in Microsoft 365 and comfortable as the first point of contact for clients.
Experience
Administrative Assistant
- Manage calendars and travel for three directors, scheduling about 40 meetings a week across time zones.
- Process expense reports in Concur and reconcile the team’s corporate card statements every month.
- Moved paper files for 120 leases into SharePoint with a naming system the whole team now uses.
- Order supplies and manage vendors; cut office supply spending by 15% by moving to one supplier.
Receptionist and Office Assistant
- Answered 60–80 calls a day and routed them to six agents.
- Scheduled client appointments and sent policy renewal reminders.
- Kept the client database in Salesforce up to date.
Skills
- Calendar management
- Microsoft 365
- Excel
- SharePoint
- Concur
- Travel booking
- Minute taking
- Salesforce
- Typing 70 wpm
- Vietnamese (fluent)